How to Work Out What Support You Actually Need in Your Business
Most people don’t ask for help because they can’t do something.
They ask because doing everything themselves has stopped making sense.
There’s a big difference.
When your brain’s running a 32-tab browser situation and you’re the only one who knows what any of them are for… of course it feels hard to figure out what kind of help would actually make a difference. It all just feels like one tangled pile.
So before you decide what support you need, pause. Step back. Let’s look at what’s really going on.
It’s rarely about ability
One of my clients has me help with their monthly reports.
Now, could they do them themselves? Absolutely. But what takes me an hour would take them HOURS, because:
- it’s not their zone of genius
- it pulls them away from client work
- it drains the energy they need for decisions and deep thinking
Their time? Better spent where only they can add value.
And the reports still get done, just without the slog. (I even made them a template. No more saving over the last one malarkey.
Sometimes it’s about space, not tasks
Another client runs a brilliant online community.
Could they be in there all day, replying, cheerleading, signposting etc?
But outsourcing that piece givesthem:
- actual breathing space
- time to think clearly again
- the headspace to come up with fresh marketing ideas
They didn’t hand it over because they weren’t capable. They handed it over so they could rest their brain.
Because support isn’t always about saving time. Sometimes it’s about protecting headspace.
Sometimes it’s just about efficiency
I’ve had clients hand over fiddly things like setting up forms or integrations.
Could they have Googled it for three hours and figured it out themselves?
Of course.
But they chose not to spend half a day in a browser rabbit hole.
That’s not laziness. That’s a smart use of energy.
And sometimes… you just don’t want to do it
This one really matters.
You could do the task. You know how. You’ve done it before.
You just don’t want to.
You want your evening back.
You want your energy for the work that actually lights you up.
You want a quiet mind and a clear desk and a Friday night where you’re not proofing a PDF.
And honestly?
I 👏 support 👏 that 👏
Running a business doesn’t mean you only “earn” rest by being on the brink of burnout.
You’re allowed to choose ease where you can.
You deserve it.
So… how do you decide what kind of support you actually need?
Instead of asking “What can’t I do?”, try asking:
- What quietly eats my time?
- What pulls me away from my best work?
- What keeps getting pushed because it’s draining, not difficult?
If something takes you hours and someone else an hour – that’s information.
If it makes your brain foggy or your shoulders tense – that’s information too.
If it’s costing you peace – hello, that’s a clue!
Try this small exercise if you’re still unsure
For a few days, or a full week if you can, jot down:
- everything you do in a day
- anything that shows up weekly
- and the bits that pop up monthly or randomly
Doesn’t need to be pretty.
Notes app. Scrap paper. Back of a receipt. Whatever’s easy.
And no, I’m not going to give you a template.
Want to know why?
Because you’ll put it off trying to find the perfect one.
Just open your notes and chuck it in. Or whack on a voice note if your brain works better that way.
Then, next to each task, add a quick note:
- feels fine
- takes longer than it should
- drains me
- not my zone
- I just don’t want to do this
You don’t have to analyse it.
Just look at it.
You’ll usually see the pile pretty quickly.
And that pile? That’s not failure. That’s information.
That’s where your support decisions become obvious.
A better question to end on
Rather than asking:
“What help do I need?”
Try asking:
“What would feel lighter if I didn’t have to carry it myself?”
The answer is usually calm. Practical. Honest.
And that’s exactly where the right support begins.
