Digital Products Terms & Conditions

Digital Products Terms & Conditions


This page sets out the terms and conditions (“Terms”) on which we supply any digital products (“Products”) listed on our website www.lilyattwellrowan.co.uk (“our site”) to you.

Please read these Terms carefully before ordering any Products from our site. You should print a copy of these Terms for your future reference.

By placing an order on our site, you agree to these Terms. These Terms take precedence over any other terms and conditions, including your own terms of business, any course of dealing or any industry practice.

  1. Information About Us
    www.lilyattwellrowan.co.uk is operated by Lily Attwell-Rowan trading as Lily Attwell-Rowan Virtual Assistant (“we”, “us”, “our”).
    Our address is Unit 134385, PO Box 7169, Poole, BH15 9EL.
    Email: info@lilyattwellrowan.co.uk
  1. Service Availability
    Our site is intended for use by people resident in the United Kingdom. We do not accept orders from individuals outside the United Kingdom.
  1. Your Status
    By placing an order through our site, you confirm that:
    a) You are legally capable of entering into binding contracts.
    b) You are at least 18 years old.
    c) You are resident in the United Kingdom.
    d) You are accessing our site from the United Kingdom.
    e) You are granted a non-exclusive, non-transferable licence to use the Digital Product for your own personal or internal business use only. You may not share, reproduce, distribute, resell, sublicense or commercially exploit the Digital Product (in whole or in part), including by using it to create templates or products to sell.
  1. How the Contract is Formed Between You and Us
    4.1 After placing an order, you will receive an email acknowledging that we have received your order. This does not mean your order has been accepted. Your order is an offer to buy a Product. All orders are subject to acceptance by us.
    We will confirm acceptance by sending you an email confirming that the Product is available for download (“Download Confirmation”). The contract between us (“Contract”) is formed when we send the Download Confirmation.
    4.2 The Contract relates only to the Products confirmed in the Download Confirmation.
    4.3 Consumer Cancellation Rights
    If you are purchasing as a consumer, you have the right to cancel within 14 days of the date of the agreement by emailing info@lilyattwellrowan.co.uk or using the cancellation form at Annex 1.
    However, by completing your purchase and accessing or downloading digital content not supplied on a tangible medium, you expressly consent to immediate access and acknowledge that you lose your statutory right to cancel once access has been provided.
  1. Availability
    Your order will normally be fulfilled automatically upon receipt of the Download Confirmation.
    If you do not receive access, please contact info@lilyattwellrowan.co.uk.
    As our systems are automated, we are not liable for delays in download caused by technical issues outside our reasonable control.
  1. Title and Intellectual Property
    6.1 You are only entitled to use the Products once full payment has been received.
    6.2 All intellectual property rights in the Products remain our property. We grant you a limited, non-exclusive, non-transferable licence to use the Product for its intended purpose.
    6.3 Distributing (whether for payment or otherwise), publishing, selling, copying, sharing or disclosing a Product is strictly prohibited.
  1. Price and Payment
    7.1 Prices are as stated on our site at the time of purchase.
    7.2 Prices include VAT where applicable, unless otherwise stated.
    7.3 Prices may change at any time but will not affect orders already confirmed.
    7.4 Payment must be made using the methods specified on our website.
  1. Refunds
    8.1 Due to the nature of digital products, all sales are final once access has been provided, except where required by law.
    8.2 Any refunds, where applicable, will be issued using the original payment method.
  1. Our Liability
    9.1 Products are provided on an “as is” basis without warranties except where you are purchasing as a consumer and statutory rights apply.
    9.2 Our total liability shall not exceed the amount paid for the Product.
    9.3 We are not liable for indirect or consequential losses including:
    – Loss of income or revenue
    – Loss of business
    – Loss of profits
    – Loss of anticipated savings
    – Loss of data
    – Loss of data
    Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability which cannot be excluded by law.
    9.4 Digital Products are provided for informational, organisational and educational purposes only. They do not constitute coaching, legal, financial, tax or other regulated professional advice. You remain responsible for how you use the Digital Products and for any decisions made in your business.
  1. Written Communications
    Communication will primarily be electronic. Electronic communications satisfy any legal requirement for written communication.
  1. Notices
    Notices must be sent to Lily Attwell-Rowan, Unit 134385, PO Box 7169, Poole, BH15 9EL or info@lilyattwellrowan.co.uk.
  1. Transfer of Rights and Obligations
    You may not transfer your rights under these Terms without written consent. We may transfer our rights where necessary.
  1. Events Outside Our Control
    We are not liable for failure or delay caused by events beyond our reasonable control.
  1. Waiver
    Failure to enforce any provision does not constitute a waiver of that provision.
  1. Severability
    If any provision is found invalid, the remainder will remain in effect.
  1. Entire Agreement
    These Terms constitute the entire agreement relating to Digital Products.
  1. Right to Vary These Terms
    We may revise these Terms from time to time. The version in force at the time of purchase will apply.
  1. Law and Jurisdiction
    These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

ANNEX 1 – MODEL CANCELLATION FORM

To: Lily Attwell-Rowan – Virtual Assistant, Unit 134385, PO Box 7169, Poole BH15 9EL, info@lilyattwellrowan.co.uk

(Only complete this form if you are a consumer and wish to cancel.)

I/we hereby give notice that I/we cancel my/our contract for the supply of the following Product:

Ordered on:
Name:
Address:
Signature:
Date: